NK101 Sign-Up - The Complete Walkthrough for Players in Nepal

Before You Start

Three things should be ready before the form is opened; each one is used later.

• a Nepali mobile number in your own name with signal for the SMS;
• a password you do not use anywhere else;
• your name spelled as on your citizenship card, licence or passport.

A number borrowed from a relative or a temporary SIM is the single most common cause of a locked account, because every recovery step goes through that number.

Sign-Up Walkthrough

The form has the same fields on the website and in the Android app.

1. Tap Register in the header; the form opens on the same page;
2. Choose a username; it is what you will type at login, separate from the phone number;
3. Set the password; the form shows the minimum requirements while you type;
4. Enter the mobile number and any other details the form asks for;
5. Request the code, type it in and submit; the account is active immediately.

The Verification Code: Timing and Issues

The code normally arrives within a minute. When it does not, the fixes are simple and none of them involve a second registration.

The code is confidential. Support staff never ask for it, and a caller who does is not from NK101.

Choosing a Strong Password

Because the account holds money, the password deserves more care than a social media login. A phrase of three unrelated words with a number and a symbol is long, memorable and hard to guess. Avoid the phone number, the username, a birth year or anything already used on another site, and change the password at once if a device it was typed on is lost.

After Login: the Five-Minute Setup

A few minutes spent right after the first login save support tickets later.

• check the name and number in the profile;
• open the promotions section and read the first deposit card before depositing;
• open the cashier to see the deposit methods and their minimums;
• set the interface language;
• note where the support section is.

The first deposit offer is claimed before the deposit, not after; the promotions page explains the order of steps.

Recovering Access

Login uses the username and password. A forgotten password is reset through the Forgot? link on the login form: the registered number receives a code and a new password is set. A forgotten username or a lost number is handled by support against the account details. Opening a second account to get around a login problem breaks the one-account rule and can block withdrawals from both profiles.

Mistakes That Cost Time Later

Each of these passes unnoticed at sign-up and surfaces at the first withdrawal.

• a nickname instead of the real name;
• someone else's phone number;
• a reused password;
• a VPN that changes the country during registration;
• a second account instead of password recovery.